Policies
Privacy Policy
Piel Canela Esthetics respects your privacy and uses the information you provide only as needed to manage appointments, communicate with you, provide services, and enforce booking policies.
Information We Collect
Information provided during booking
When you book an appointment with Piel Canela Esthetics, we may collect information including your name, email address, phone number, selected services, appointment date and time, and any appointment notes you choose to provide.
Additional information may be collected through required consultation or consent forms when needed to safely provide an esthetics service.
How We Use Your Information
Appointment and client care
Information you provide may be used to schedule and manage appointments, communicate appointment details, provide requested services, maintain client records, process required consent, and enforce cancellation and no-show policies.
Your information may also be used to respond to customer service, billing, privacy, or appointment-related questions.
Card Information & Stripe
Secure card processing
Card information entered during booking is processed securely by Stripe. Piel Canela Esthetics does not store your full card number or card security code.
A payment method may be securely saved through Stripe after you provide authorization during booking. The saved card is used only as permitted under the cancellation and no-show policy you agreed to.
No upfront payment for the actual esthetics service is collected through the website at the time of booking.
Service Providers
Limited sharing needed to operate the booking system
Piel Canela Esthetics may use trusted service providers to operate parts of the website and booking process, including payment processing, appointment data storage, website hosting, and appointment-related communications. These providers receive only the information needed to perform their services.
Information Security
Protecting client information
Reasonable steps are taken to protect personal information used for appointment scheduling and client communication. Payment card information is handled through Stripe rather than stored directly by Piel Canela Esthetics.
Your Information
Questions or correction requests
If you have a question about personal information you previously provided, or believe your contact information should be corrected, please contact Piel Canela Esthetics.
Contact
Privacy questions
Questions about this Privacy Policy or how your information is handled may be sent to:
Customer Care
skinbypielcanela@gmail.comFor information about saved-card authorization, refunds, billing concerns, cancellations, and no-shows, please also review the policies below.